IBPS now uses the term Customer Service Associate (CSA) for clerk-level recruitment. The examination includes preliminary and mains stages.
IBPS CSA Clerk Syllabus
English Language: Comprehension, Cloze Test, Error Detection, Fill in the Blanks, Vocabulary and Sentence Improvement.
Numerical Ability: Simplification, Number Series, Percentage, Ratio, Average, Profit and Loss, Interest and Data Interpretation.
Reasoning Ability: Puzzles, Seating Arrangement, Syllogism, Inequality, Coding-Decoding, Direction and Blood Relation.
Mains Additional Topics: General and Financial Awareness, Banking Awareness, General English, Reasoning Ability and Quantitative Aptitude.